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Why We’re Backing the UK Tech Team Taking On Amazon

In a bold move to shake up the audiobook industry, Michelle Dalton has chosen to invest in Xigxag, a rising British platform that blends clever technology with user‑centric design. Co‑founded by Kelli Fairbrother and Mark Chaplin, Xigxag aims to redefine how the UK listens to and reads electronic books – a genuine contender to take on Amazon’s Audible.

A Fresh Approach to Listening and Reading

Spotted by its founders observing a stagnation in audiobook innovation, Xigxag launched in 2019 (with operations ramping up in 2020) to challenge the status quo.

Kelli Fairbrother, former US Army officer turned McKinsey consultant and sustainable‑tech executive, teamed up with Mark Chaplin, a seasoned digital media technologist, to build a platform tailored to today’s listeners and readers alike.

Their goal: blend audiobook and e‑book into a seamless experience through their proprietary x‑book® format. Users can listen, read, view graphs and illustrations, search, lookup words, take notes, share quotes all within the app. In short, it’s an ebook and audiobook rolled into one, for the price of one.

Rewards Over Subscriptions

Perhaps the most striking divergence from Audible is Xigxag’s pay‑as‑you‑go, subscription‑free business model. There is no monthly fee; users simply buy what they want. But the more they listen/read the more they are rewarded! A loyalty‑based sliding‑scale pricing structure rewards continued use: starting from £7.99 per title at first, prices drop every five books, eventually falling to around £3.99 for avid listeners. This approach not only delivers cost savings but enables users to fully own their content.

Independent testing has validated its value. A Guardian commissioned review found Xigxag offered the lowest average price among UK platforms at approximately £7.68 per book.

Independent, Ethical and Human

Xigxag distinguishes itself as one of the few Certified B Corporations in the digital audiobook sector – a badge of ethical stewardship. It’s also earned recognition as an “Ethical Consumer Best Buy,” affirming commitments to sustainability and responsible business practice.

As an independent UK‑based platform (headquartered in Cornwall), Xigxag operates free from the gravitational pull of big tech conglomerates. That independence underpins not only its product design, but its customer service, which has been repeatedly praised as “fast, helpful, and human” in contrast to the faceless support of larger rivals.

Strategic Vision and Social Purpose

Kelli Fairbrother and Mark Chaplin share more than technological ambition – they are motivated by a broader social purpose. Their vision encompasses accessibility, sustainability and innovation in literacy. The platform aims to engage diverse audiences, including those who struggle with traditional reading, and to make books more sustainable via low‑carbon digital distribution platforms.

As proof of their ambition, they have built one of the most advanced digital content systems in publishing, automating quality and completeness across 90 % of titles and enabling publisher features like “First Listen” for digital proof distribution.

They are also the first company of its kind in the UK to accept National Book Tokens which can be redeemed directly on the Xigxag platform towards audio and Xbooks.

Betting on the Future of Books

Michelle Dalton’s backing of Xigxag is more than a financial investment – it signals confidence in a UK‑grown, female‑led team delivering genuine innovation. Against the backdrop of Amazon’s dominance, Xigxag stands out with its pioneering x‑book® technology, ethical credentials, flexible pay‑as‑you‑go pricing, and an independent spirit rooted in human‑centred design.

For listeners and readers seeking choice, fairness and a fresh take on digital books, Xigxag is not just an alternative, it is the future!

Will You Be Next?

Michelle and the Rockfine Group team are always exploring investment opportunities, both through the business and as individual investors.

Get in touch if you are exploring ways to Grow or Exit your business – our team is here to help.

BullRunBrum Raises Over £7k for Kids’ Village

Birmingham, UK – 4 July 2025 – Birmingham’s Jewellery Quarter became the backdrop for an extraordinary fundraising event as BullRun12 – Peaky Bullers – brought together 90 runners for a cause close to many hearts. The event, coordinated by Rockfine Group team, successfully raised £7,375 for Kids’ Village, contributing to an impressive cumulative total of £118,000 across all BullRun events.

Kids Village is working to establish the UK’s first dedicated holiday village for children facing critical illnesses and their families, providing much-needed respite and support during challenging times.

“Putting the FUN into FUNdraising!  What a day we had yesterday on the Bull Run!”

A Tour Through Birmingham’s Best

The event took participants on a carefully curated journey through four beloved local establishments. Starting at Hotel Du Vin, runners received their distinctive red BullRun t-shirts, courtesy of Speed One Sports, who generously handled the design, printing, and donation of the event merchandise.

The second venue was The Jam House, and we snacked on crisps and chocolate en route. We weren’t the only ones handing out treats – BullRun sponsor React Energy were also sharing some of their branded merchandise! React Energy specialises in air conditioning systems alongside solar and renewable energy solutions.

The Rolling Mill served as the third stop, where participants enjoyed drinks while mingling and forming new connections, supported by primary sponsor Debrett’s, renowned for their expertise in British culture, social advancement, and corporate finance.

The tour concluded at Rose Villa Tavern, where attendees enjoyed a satisfying meal featuring hog roast and vegetarian options provided by Outback Hog Roasts. Our final sponsor, TAG Accountants, brought their expertise in taxation, business advisory services, and chartered accounting to support the event.

Community Spirit in Action

The success of BullRun12 demonstrates how community-driven events can effectively combine entertainment with meaningful charitable impact. The event’s continued growth reflects the dedication of participating venues, sponsors including Debrett’s, Speed One Sports, React Energy, Rockfine Group, and TAG Accountants, as well as every runner, donor, and volunteer who contributed to this year’s achievement.

BullRun is working to establish itself as more than just a fundraising initiative—it represents the power of community collaboration in creating positive change while building lasting connections among participants.

“Massive kudos to B.D. Dalton II and the lovely Michelle – what a fantastic community you’ve built.”

Here’s to many more miles, smiles and milestones ahead.

Rockfine Group Appointed to Deliver Business Plans for Birmingham’s Ward End Park House

Birmingham, UK – 1 February 2025 – Rockfine Group is delighted to announce that we have been awarded the contract to develop the business plans for Birmingham City Council’s Ward End Park House project. This marks a significant milestone in the regeneration of this historic Grade II listed building, ensuring its long-term sustainability as a valuable community and commercial asset.

Ward End Park House is a landmark within East Birmingham, with a rich heritage and deep-rooted community significance. Birmingham City Council has committed to preserving and repurposing the building, supported by funding from the UK Shared Prosperity Fund. The project aims to transform the space into a thriving hub that serves both community needs and commercial opportunities, creating a sustainable future for this historic site.

Rockfine Group has a proven track record of delivering high-impact business strategies for both public and private sector projects. With extensive experience in urban regeneration, financial modelling, and stakeholder engagement, our team will design a robust business model that ensures the long-term viability of Ward End Park House.

The project team features Michelle Dalton, James Thomas, Adrian Holles and B.D. Dalton, along with the wider Rockfine Group team, bringing their strong track record of turning visionary concepts into actionable, sustainable plans. Practiced in the areas of public/private partnerships, CICs and community interest developments such as the renowned Royal William yard in Plymouth and community sports trust in Wolverhampton.

Collaborative Approach to Success

Recognising the importance of stakeholder collaboration, alongside governance partners Co-Operative Futures and Loconomy, Rockfine Group will engage with local businesses, community groups, and heritage experts to ensure the plans reflect the needs of the area. Leveraging existing research, feasibility studies, and community engagement outputs, our approach will maximise efficiency and deliver actionable, high-quality business strategies within the project’s ambitious timeline.

Michelle Dalton, Managing Director of Rockfine Group, commented:

“We are thrilled to be partnering with Birmingham City Council on such an important project. Ward End Park House has immense potential to become a vibrant centre for community and business activity, and we are committed to ensuring that our business plans pave the way for its long-term success.”

She also shared her enthusiasm for partnering with Co-Operative Futures, whose expertise is expected to enhance community engagement and support the development of effective governance models.

About Rockfine Group

Rockfine Group specialises in business strategy, operational growth, and financial planning, working with local authorities, SMEs, and large-scale public sector projects. Our expertise in developing commercially viable solutions ensures that heritage and regeneration projects, like Ward End Park House, achieve lasting impact.

For more information about this project and Rockfine Group’s work, please contact Niamh Smith on hello@rockfine.co.uk

Rockfine Group Introduces 4-Day Working Week to Prioritise Employee Wellbeing and Productivity

New working pattern for our valued team

Rockfine Group, a leading force in business consultancy, is proud to announce the introduction of a 4-day working week for its dedicated team. Effective immediately, our employees will work four 7.5-hour days while being paid for five, as part of our ongoing commitment to their wellbeing and work-life balance.

As a company that thrives on delivering excellence, we believe that a balanced approach to work and life fuels creativity, productivity, and satisfaction. This initiative reflects our philosophy of fostering a “healthy minds, thriving results” culture, ensuring our team feels valued, supported, and energised.

Why a 4-Day Week?
The decision to transition to a 4-day working week aligns with Rockfine Group’s core values of prioritising employee welfare while maintaining our reputation for delivering exceptional service. By offering this benefit:

  • A Culture of Value: We want our team to feel appreciated and empowered, knowing their contributions are pivotal to our success.
  • Wellbeing Flourishes: Employees have an extra day to recharge, pursue personal interests, and spend quality time with loved ones.
  • Enhanced Productivity: Research shows that a well-rested team works more efficiently, which translates into better outcomes for our clients.

“Our team is the heart of Rockfine Group, and we firmly believe that investing in their wellbeing pays dividends in creativity, collaboration, and commitment,” said Michelle Dalton, Managing Director of Rockfine Group. “The 4-day week is not just a perk; it’s a promise to value our people as much as the work they do.”

Rockfine Group invites others in the business community to consider how forward-thinking workplace practices can transform company culture and success.

About Rockfine Group
Rockfine Group helps business owners and managers take their enterprises to the next level. Through personalised coaching, strategic insights, and a strong emphasis on profitability, we empower leaders to achieve measurable results.

Advice for Fashion Business Owner on what to do after Business Exit

Business Insider Media article – November 2024

After 30 years of building her fashion business, Fen Dorre has sold up in a matter of weeks, with £3m cash in hand. However, in her early 50s, she’s not ready for retirement and wants to put her hard-earned experience as an owner-manager to good use, while protecting her new-found wealth. What should she do?

Rockfine Group Delivers Outstanding Business Support Programme for Worcestershire County Council Two Full Months Ahead of Schedule

Business growth consultancy, Rockfine Group, has supported 80 businesses in the Worcestershire region to achieve measurable growth with financial support from the Elevate Growth programme.

The Elevate Growth programme is designed to give already successful businesses expert advice and guidance on scaling their business, whether that’s through innovation adoption, management restructure, new technologies or more commonly, increased sales.

Worcestershire County Council (WCC) selected Rockfine Group to provide the service through an open tender process in July 2023.  In the 15 months Rockfine has been delivering the programme for WCC, businesses have received:

  • Nearly 1,000 tailored hours of 1:1 support from expert business coaches
  • 70 hours of time with like-minded peers discussing business challenges and opportunities
  • Deep-dive specialist support in the areas of LinkedIn/social media, artificial intelligence, PR and communications, B2B and B2C marketing messages, time management and SMART goals

The support has been welcomed by business owners and management teams, resulting in a reported:

  • 41 jobs created
  • 36 jobs safeguarded
  • 75 businesses with improved productivity
  • 55 businesses introducing new technologies into their business
  • 12 businesses launching new products or services to the market

Additionally, through the networking and introductions made by the business coaches, we know at least 10 of the businesses are now working with another local Worcestershire businesses.

“We have benefitted greatly from the 1:1 coaching and peer sessions through the Elevate Growth programme, giving us a platform to talk through business challenges and learn effective strategies from others” notes Adam Buick, owner of Kidderminster-based Top Escape Rooms.

“Our business expansion during the programme meant we immediately applied the new concepts and realised increased profits and employee retention. Thank you Worcestershire County Council.”

Worcestershire County Council is very pleased with the outstanding service companies have received through Rockfine’s delivery of the Elevate Growth programme, as pointed out by Wendy Garrad, Business Growth Team Manager: “The team at Rockfine Group have been a pleasure to work with and delivered an excellent service to the businesses participating in the Elevate Growth programme. The spread of support throughout the region (across Redditch, Bromsgrove, Wychoven, Kidderminster, Wyre Forest and Worcester City) demonstrates the reach of their network and value of their expertise.  Their engaging style and value-driven interactions resulted in the successful, 100% completion of all participants ahead of schedule, with impeccable record keeping and “outstanding” client satisfaction.”

“We are thrilled to have delivered such a valuable and impressive programme to so many amazing businesses in Worcestershire” notes Rockfine Group’s managing director, Michelle Dalton.  “From project initiation through to the final claim, our team have been impressed with the dedicated support provided by Worcestershire County Council to its resident businesses, and the supporting grant structure to implement the growth plans created through the business support service.”

Worcestershire-based companies still wanting to take advantage of this fantastic support should reach out directly to WCC as there are a very few number of places left on the overall programme.